1. Introduction

National Plumbing Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal data when you use this website.

2. Information We Collect

When you submit an enquiry through our website, we may collect the following information:

• Your name
• Your telephone number
• Your email address
• Your postcode or general location
• Details about your plumbing enquiry

We only collect information that you voluntarily provide.

3. How We Use Your Information

We use your information to:

• Respond to your enquiry
• Pass your details to an independent local plumber so they can contact you
• Communicate with you about your enquiry

We do not sell your personal data to third parties for marketing purposes.

4. Sharing Your Information

Your information may be shared with:

• One or more independent plumbing professionals operating in your area, for the sole purpose of responding to your enquiry

All plumbers are independent contractors and are responsible for how they handle your data once they receive it.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent – by submitting your details, you consent to us using and sharing your information to respond to your enquiry
• Legitimate interest – to operate our lead generation service and connect homeowners with independent plumbers
  
  

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing in certain circumstances

Requests can be made using the contact details provided on this website.

8. Cookies

This website uses cookies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings or any cookie banner displayed on this website.

9. Data Security

We take reasonable measures to protect personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet can be guaranteed to be completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on this website.